How To Transfer Your Mobile Number
How To Transfer Your Mobile Number
Keep Your Mobile Number When Switching Providers
Changing mobile providers does not mean you have to lose your existing number.
In the UK, you can easily move your mobile number from one network provider to another using a PAC code (Porting Authorisation Code).
This guide explains everything you need to know about transferring your number, getting your PAC code, activation requirements, and how long the process takes.
Frequently Asked Questions: Transferring Your Number
What is a PAC code?
A PAC code (Porting Authorisation Code) is a unique code that allows you to transfer your mobile number from your current network provider to a new provider.
Your PAC code links your existing mobile number to your new network service, allowing your number to be moved securely.
How do I get my PAC code?
Getting your PAC code is quick and free.
To request your PAC code:
- Use your current mobile phone SIM.
- Text PAC to 65075.
- Your current provider will send your PAC code by SMS.
Your provider must send your PAC code within 60 seconds.
You can also request your PAC code by contacting your network provider's customer service team.
How long is a PAC code valid for?
Your PAC code is valid for 30 days from the date it is issued.
If you do not use your PAC code within this period:
- The code will expire.
- Your current service will continue as normal.
- You will need to request a new PAC code.
Do I need to activate my new SIM before transferring my number?
Yes. Your new SIM must be activated before your number transfer can be completed.
Activation requirements depend on your chosen network provider and whether you are using a Pay Monthly or Pay As You Go service.
Do I need to top up my new SIM before transferring my number?
Not always.
Most Pay Monthly SIMs activate automatically when inserted into your phone and do not require a top-up.
Some Pay As You Go SIMs may require an initial top-up or activation step before a number transfer request can be submitted.
Always check the activation instructions provided by your chosen network provider.
How do different UK networks handle activation?
Activation processes vary between providers.
Pay Monthly Networks
Most Pay Monthly SIMs activate automatically once inserted into your device.
Pay As You Go Networks
Some PAYG providers may require a minimum top-up or activation action before transferring your number.
Examples include:
Major Networks
- EE
- O2
- Vodafone
Other Popular Networks
- giffgaff
- SMARTY
- VOXI
- iD Mobile
- Lebara
- Lycamobile
Requirements can change, so we recommend checking directly with your network provider before starting the transfer.
How do I transfer my number?
To transfer your number:
Step 1
Activate your new SIM with your chosen network provider.
Step 2
Request your PAC code by texting PAC to 65075 from your current SIM.
Step 3
Provide your PAC code to your new network provider.
Step 4
Your number transfer will be processed automatically.
How long does a number transfer take?
Most mobile number transfers are completed within one working day after your PAC code has been submitted.
Transfers requested during weekends or public holidays are usually processed on the next available working day.
Will I lose service during the transfer?
A short interruption may happen on the day your number transfers.
During the switch:
- Your old SIM may stop connecting to the network.
- Your new SIM will update with your existing mobile number.
- Restarting your phone can help reconnect your service.
Most transfers are completed with minimal disruption.
What happens to my old mobile account?
Once your number transfer is complete, your old mobile service will usually close automatically.
You normally do not need to contact your previous provider to cancel.
Your previous provider may send a final bill for:
- Any remaining balance
- Outstanding charges
- Contract fees (if applicable)
Can I transfer any mobile number?
Most UK mobile numbers can be transferred between providers.
Your number must be active, and you must request a valid PAC code from your current provider.
How can VIPDigits help?
At VIPDigits, we specialise in providing premium, memorable mobile numbers for customers who want a number that stands out.
Whether you are looking for a personal number, a business number, or a memorable contact number for your brand, our team is here to help you find the perfect choice.
Need More Help?
If you have questions about premium mobile numbers or need assistance before purchasing, our support team is happy to help.
Email: info@vipdigits.co.uk
Phone / WhatsApp: 07301 301002
Discover a mobile number that makes a lasting impression with VIPDigits.